Trading Standards have been forwarded examples of email stating loans can be arranged if the consumer replies with personal details. The emails carry no details about the sender making the offer.
It is likely that these are scam emails looking to gather personal details or could even be unlicensed lenders.
Remember that no legitimate finance company will send emails offering to make loans without details of the sender. Also be very wary of any request for an up-front administration or brokerage fee to arrange loans.
If you receive one of these emails you can report it to Action Fraud via their online fraud reporting tool or to Citizens Advice consumer helpline via their online reporting form
Scam Alert – Police warn of doorstep PPI scam – 12 September 2012
Police are asking residents to be vigilant after reports of fraudsters conducting door to door enquiries regarding bogus Payment Protection Insurance (PPI) claims
Bogus PPI companies have been contacting people under the pretence of assisting with a PPI claim they are entitled to. They are obtaining personal information off residents claiming to investigate whether money is owed.
These fraudsters then get victims to pay fees up front for services that are never delivered.
A police spokesperson explained "The team will then contact residents back stating that they are entitled to a large sum of money, however in order for the resident to receive this money they request that an upfront payment is paid for the paperwork.
"They ask for this payment to be made with UKASH vouchers (a system where cash is converted into vouchers of the same value, which have a unique code to make payments electronically on the internet. However, if the code becomes known to anyone else - then the money can be stolen.) Once this money has been taken by the scam team no money is received by the victim
Norfolk Trading Standards advises all residents to be very wary of any offer made during a cold call and not to give information, commit to further visits or purchase items and services if you are approached this way.
If you have received one of these cold calls and need further advice contact the Citizens Advice consumer helpline via their online reporting form or telephone 08454 04 05 06
Scam Alert – Phishing Email Scam – 11 September 2012
The email (pictured below) states that the customers account has been ‘locked’ due to incorrect information and asks that the customer corrects it.
Subject ALERT !
Dear NatWest Customer,
Your account registered with NatWest BANK ACCOUNT has
been LOCKED due to incorrect account information.
This account will remain locked until correct information is received.
To correct your account information please follow the information below.
1. Log in here to Update
2. Enter the required information, and update the account information
3. You must login after the information
Note: Failure to update your information will lead to online service suspension.
Online Customer Service
National Westminster Bank plc
This is one of a number of phishing scams which all look to gain personal, account and banking details to potentially use in other frauds.
- Banks will never ask you log onto a webpage with a link from an email
- Check the address the email is from, hover over any links in the text without selecting it and check where the link will take you
- Look at the greeting, is it addressed to you ? Phishing emails are sent in bulk so expressions like ‘Dear Customer’ will often be used
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